Privacy Policy

1. Information We Collect

OperantCorp collects information to provide, improve, and personalize Luminis services. We collect:

• Account Information: Name, email, phone number, payment details
• Device & Usage Data: Device type, OS, app interactions, timestamps
• Behavioral Data: Decision patterns, preferences, habits, routines
• Communication Data: Email metadata, message sentiment, contact networks
• Location Data: GPS coordinates, movement patterns, frequently visited places
• Biometric Data: Heart rate, sleep quality, activity levels (with explicit consent)
• Voice Data: Voice recordings and transcripts for voice-enabled features

2. How We Use Your Information

We use collected information to:

• Build and refine your personalized cognitive model
• Deliver real-time guidance, recommendations, and interventions
• Improve Luminis performance through machine learning and research
• Provide customer support and communicate service updates
• Ensure platform security and prevent fraud or abuse
• Comply with legal obligations and enforce our Terms of Service

3. Data Sharing & Disclosure

OperantCorp does not sell your personal data. We may share information in the following circumstances:

• Service Providers: Third-party vendors who assist in operating Luminis (cloud hosting, analytics, payment processing)
• Enterprise Administrators: If you use Luminis through your employer, your organization may access aggregated workforce analytics
• Research Partners: Aggregated, anonymized data may be shared with academic or industry research partners
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In the event of a merger, acquisition, or sale of assets

4. Data Retention

We retain your data for as long as your account is active, or as needed to provide services. Behavioral data is retained indefinitely to maintain cognitive model accuracy, unless you request deletion. Some data may be retained longer for legal, security, or research purposes.

5. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your data (subject to legal/contractual obligations)
• Portability: Export your data in a machine-readable format
• Opt-Out: Withdraw consent for certain data processing activities

To exercise these rights, contact privacy@operantcorp.com or visit your account settings.

6. Security

We implement industry-standard security measures including encryption (TLS 1.3, AES-256), access controls, audit logging, and regular security audits. However, no system is completely secure, and we cannot guarantee absolute security.

7. Children's Privacy

Luminis is not intended for users under 13 years of age. We do not knowingly collect data from children. If you believe a child has provided us with personal information, please contact us immediately.

8. International Transfers

OperantCorp operates globally. Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers (Standard Contractual Clauses, Privacy Shield, etc.).

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or in-app notification. Continued use of Luminis after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact:

OperantCorp Privacy Team
Email: privacy@operantcorp.com
Address: 1 Market Street, San Francisco, CA 94105